• Improve service response times

process customer requests faster and more efficiently

• Save time and lower costs

Quick and easy setup allows you to grow effectively over time

• Enhance productivity

Use workflows, automation, and AI to route your tickets to the right agent

Solve customer support tickets via web, email, phone, SMS all in one place.

• Create your Service Ticket Inquiry

With Service tickets, you can organize all of your customer inquiries in one place and track trends over time. You can create individual work orders from Service Ticket Inquiry document,
Additionally, customers can be given access to customer portal for seamless workflow

• Create a new ticket from the Menu + Add New Ticket / Inquiry
• Customer name

Select Customer Name

• Service

Appliance repair - Type of service company you are registered as

• Description

Write down brief description about the customer complaint about the appliance repair issue

• Upload Images

Please attach images shared by customer of the problem

• Convenient Date

Select the convenient date and time based on customer suggestion

• Select Address

Please select the customer address for the service technician appointment